We lost our Dad in October last year. It was a very difficult time for us all to cope with. Matthew handled the arrangements and guided us though the process with an understanding only gained with experience and a natural kindness that can only come from empathy.

With his help and support on the day of the funeral we gave our dad a send-off he would have been proud of.

We thank you for all you did for Dad and our Family.

Mr & Mrs M.D Kirk

I wanted to pass on our heartfelt thanks for the planning and support that you provided. Your manner was so warm and personable.

You helped to ensure that everything ran smoothly. Please pass our thanks onto the rest of the team who were also great, especially when providing instruction on the bearing of the coffin. We are so pleased that we used Matthew A Potts & Sons, everything was handled in a professional and respectful way.

Mike & Lise Banks

My sister and I want to thank you so much for the fantastic service you provided for our Mother and us. In the midst of the initial shock, you gently guided and advised, listened to our ramblings and tears and supported us with such empathy and understanding it carried is through the initial days. Your professionalism and integrity was so evident all the way through the process and we really appreciate the advice about various things we were unsure of, you got things ‘right’ every time whilst we were ‘swimming’ in emotion. Your excellent communication throughout was so appreciated and faultless, made things so much easier to deal with knowing Mum was in safe hands with you, as were we. On the day of the funeral everything was just perfect, it helped us celebrate her life with the confidence of knowing we had nothing to worry about except saying goodbye. Again, thank you! You listened, you cared, you delivered beyond any expectation………. We will be the first to wish you and your family business much success, ‘Our Family to Your Family’ … so apt and so true.

Jane Rolls

We can't recommend Matthew enough. Totally professional and caring from start to finish. Matthew is clearly very passionate and understanding about his work and this showed throughout the whole service he provided.

Thankyou Matthew for helping at this difficult time. You made it so much easier.

Paula Wright

Matthew looked after my husbands funeral and final wishes over the month of January. He came to visit myself and my husband at the local hospice to make pre arrangements and answered all of our questions no matter how big or small. Nothing I asked or needed was too much. Matthew spent a lot of time with me when I needed it the most. Slowly talking me through the days ahead leading up to the funeral. Everything my husband had asked of him he did. It’s not very easy to trust someone with such a personal and painful part of your life After only meeting with them once ,but I did instantly. He was very calm and kind to my two young boys. He treated my family with respect and grace throughout the whole process. I would only ever use Matthew and his family again if I ever needed to. To know that someone is looking after your loved one as if they were their own is everything. The day itself ran very smoothly. The whole family were professional and friendly, very patient and caring towards everyone they met. Thank you so much to the Potts Family.

Michaela Ward & Family

Turned to Matthew for help after my father-in-law's own arrangements for donation of his body to medical science fell through at the eleventh hour, leaving us very distressed and unsure of what to do. Couldn't have asked for a kinder, more sympathetic and caring response. He took care of everything and lifted a great burden from the family's shoulders at a time when we most needed help. Absolutely first class service and couldn't recommend Matthew A Potts highly enough.

Sarah Clegg